Troubleshooting
If you find that you are having problems with the home oxygen therapy equipment, have a look at this troubleshooting guide to see if it solves the problem. If you cannot resolve the issue, switch to the back-up supply and call the Healthcare Helpline on 0800 373 580 – for emergencies this helpline is available 24 hours a day, 7 days a week, 365 days a year. If we cannot help you solve the problem over the telephone we will arrange for a Healthcare Technician to visit you as soon as possible.
