Enhancing Lives

Excellent friendly service, easy to order and deliveries have always been when they said they would be. As a newcomer to oxygen, I have had a positive experience with this company.

Dear Team, I am writing on behalf of my wife. We would both like to commend yourselves, your staff and especially your technician, who was polite, courteous and sorted our problem with aplomb. You all do a great job during these, and all other, difficult times. Thank you for being there for us.

What an amazing team you have; they are all brilliant they couldn’t be more helpful. Thank you all so much. I suffer from cluster headaches and I really don’t know how I would cope without you.

Having never previously heard of Baywater Healthcare, I am immensely impressed and really grateful for your support at this difficult time. THANK YOU.

Good luck with a really useful enterprise in the future. It has saved a hospital bed and given me considerable reassurance these last few days. Well done, whoever’s idea it was. Take care.

Patients who have previously had multiple admissions [now] have stopped having this problem. The Telehealth monitoring system has reduced the amount of home visits we have made to these patients – all of whom have long-term conditions and require a relatively high level of support.

Excellent customer service! The person making the first delivery of ambulatory and non-ambulatory oxygen arrived within the specified time-band and was friendly, helpful, well informed, efficient; what more could one ask for?

I am writing to you just to say thank you. The service you have provided has completely changed my life around. You have changed my life and most likely saved it. The staff are a credit to the company and should be very proud of the service they provide.

I don’t know if you are all on a lot of strong coffee, but thank you for how fast and well all of the HOOFs I have sent over have been processed today and a big thank you to the technicians and the helpline.

Just want to thank you for coming yesterday to provide a training session to our Hospice. The team leader rang me afterwards to say how much they had enjoyed it and were reassured. Once again thank you and was great to meet.