Probable cause

Electrical lead not inserted in machine.

Solution

Insert lead correctly and the machine should work.

Probable cause

Power cord not properly inserted into the electrical outlet.

Solution

Make sure the device is properly plugged into the electrical outlet.

Probable cause

No power from the electrical socket.

Solution

Check your household outlet fuse or circuit breaker and reset if necessary. Use a different socket if this occurs again. Switch to your back-up cylinder in the event of a power failure.

Probable cause

Internal part failure.

Solution

Contact us immediately.

Probable cause

Air flow to device impeded or blocked.

Solution

Check the condition of the air inlet filter and clean or replace as necessary. Remove any items that appear to be restricting ventilation around the machine.

Probable cause

Oxygen tubing kinked and blocking the delivery of oxygen.

Solution

Check that the tubing or cannula are not kinked or blocked. Replace if necessary.

Probable cause

Wall tap, if fitted is switched off.

Solution

Ensure correct outlet is selected. If amber light persists call us.

Probable cause

Flowmeter set to zero.

Solution

Turn adjustment knob anti-clockwise to correct flow setting.

Probable cause

Cannula blocked.

Solution

Inspect, clean or replace cannula as required.

Probable cause

Faulty oxygen tubing or face mask.

Solution

Inspect and replace if necessary.

Probable cause

Air flow to device impeded or blocked.

Solution

Check the condition of the air inlet filter and clean or replace as necessary. Remove any items that appear to be restricting ventilation around the machine.

Probable cause

Oxygen tubing kinked and blocking the delivery of oxygen.

Solution

Check that the tubing or cannula are not kinked or blocked. Replace if necessary.

Probable cause

Flowmeter set to zero.

Solution

Turn adjustment knob anti-clockwise to correct flow setting.

Probable cause

Cannula blocked.

Solution

Inspect, clean or replace cannula as required.

Probable cause

Air filter blocked.

Solution

Check Air filter, replace with spare and wash if necessary.

Probable cause

Faulty oxygen tubing or face mask.

Solution

Inspect and replace if necessary.

Probable cause

Faulty oxygen tubing or face mask.

Solution

Inspect and replace if necessary.

Probable cause

Wall taps if fitted, switched off.

Solution

Switch on one wall tap.