Our Virtual Ward has been named as an Award Winner

20th April 2023

We are thrilled to announce that we have been named award winners at the Health Tech Digital Awards 2023. Winning the ‘Best COVID-19 Software Solution to Support Virtual Clinics’ award.


We were nominated for the award for our Virtual Ward solution. Our Virtual Ward is a web-based platform that allows patients and providers to access the same patient data from any location. We have built-in alerts and reminders to help to ensure that patients receive timely care and follow-up. In addition, our cloud-based architecture makes it easier to integrate with NHS systems, and its advanced analytics capabilities make it easier to identify trends. Our system’s intelligent workflow automation help streamline the care process and reduce administrative burdens on clinicians. We work closely with our NHS customers to create bespoke, adaptable services to meet changing requirements. The system has since been adapted to ensure we can monitor any long-term condition via our virtual Ward under the same mechanism. We have built bespoke packages to meet the needs of the patients and NHS, which include hybrid models of monitoring and healthcare technician visits to patient’s homes.


Set up in 2020, working alongside Gloucestershire Clinical Commissioning Group, the Virtual Ward service was rapidly mobilised within two weeks to provide the NHS with a remote solution to monitor their COVID-19 patients. We responded instantly to changes throughout the pandemic based on government guidelines. Our service was provided seven days a week to ensure someone was always contactable.


Our Healthcare Technicians completed doorstep drops and conducted three-way calls with patients to train them on the solution. The service was inclusive to all; We provided tablets, smartphones, and pulse oximeters for patients to submit readings. We also accepted readings over the telephone to support patients who were not familiar or comfortable with technology and helped patients to use their own devices. This assisted our NHS in the pressures it faced during this time by reducing the need for hospital admissions.


“This award is fantastic recognition for our team who worked around the clock to mobilise this innovative solution, almost overnight. Over 7500 people in Gloucestershire directly benefitted from our Virtual Ward technology, enabling them to receive around the clock monitoring of their COVID-19 recovery. I would also like to thank everyone within the local NHS for the incredible work they did to support those in need throughout the pandemic.”

Adam Sullivan, CEO, Baywater Healthcare


Our Virtual Ward solution is a service we are proud to continue offering. The Virtual Ward can monitor a wide range of wellbeing and conditions, including but not limited to:

  • Frailty
  • Respiratory
  • Cardiac
  • Learning disabilities
  • Mental health
  • Oncology
  • Care homes, including assisted living
  • Diabetes
  • Wound care


The Virtual Ward is easy to use, cost-effective, and has positive outcomes for both patients and clinicians.

If you would like to find out more about our award-winning Virtual Ward solution and have it could benefit you, please complete our contact form available here – www.baywater.co.uk/virtual-ward-contact-form/