How to use your concentrator machine
Before using your concentrator machine you should become familiar with its parts. The flow rate will be set to the ordered flow by your Healthcare Technician. Any changes to this should be done only if recommended by your Healthcare Professional.

Cleaning the concentrator machine
You should wipe the outside case of the concentrator machine regularly with a damp cloth. Please be careful if you move the concentrator machine as it is heavy.

Our Healthcare Technician will service the concentrator machine every six months, but in between these services we ask that you do some simple maintenance.

The most important thing to do is to clean the filter in the concentrator machine at least once a week (excluding the VisionAire). To do this you should take the filter out of the concentrator machine and place your spare filter in the concentrator machine. If you don’t have a spare filter, please call our Healthcare Helpline on 0800 373580, or ask your Healthcare technician when they next visit.

Rinse the filter in warm water, then squeeze all the excess water out and leave the filter to dry; you should make sure that the filter is totally dry before you put it in the concentrator machine again.

    Re-Ordering Oxygen Cylinders, Liquid Oxygen or Consumables

    To request replacement oxygen cylinders, nasal prongs, mask or consumables, please complete the form below. Please note that orders received after 6.30pm will be processed the next day:

    Do you or anyone in your household have cold or flu symptoms?

    If you are requesting a cylinder delivery you can chose a day for your delivery.

    Monday-Friday for North West patients or seven days a week in other areas.

    Please let us know your requirements:

    Large Static Cylinder

    Large static cylinder
    Used in the home, often for babies and children, Cluster Headache diagnosis or emergency oxygen

    Portable Cylinder

    Portable cylinder
    Used to move around inside/outside of the home

    Small Portable Cylinder

    Small portable cylinder
    Only available after a professional medical assessment

    Liquid Oxygen Tank

    Liquid oxygen tank

    Adult Cannula (Curved)
    Adult Cannula (Straight)
    Adult Mask
    Ear Protectors
    Paediatric Cannula
    Paediatric Mask
    Filter for Oxygen Machine
    Tender Grips

    Any other comments

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