How to place a new order
If you are new to our service and not ordered our Recovery Oxygen Package previously, you can place an order in two ways: by calling Baywater Healthcare on 0845 602 0776 or by completing the 3-Year Supply Agreement and the Direct Debit Form. Once completed, please email these to Baywater Healthcare on ccc@baywater.co.uk.
A copy of our Terms & Conditions is available for download. Please retain a copy for your information.
Take a look at the Baywater Healthcare Oxygen Cylinder User Guide by clicking below. Additional information, including the Oxygen SmPC and Medical Oxygen Patient Information Leaflet, are available by clicking on the Useful Information tab.
From receipt of the completed paperwork to your first delivery will be three working days. Thereafter, oxygen cylinder refills will be next working day for orders placed before 3.00pm.