Our Teams
HEALTHCARE HELPLINE
Our Healthcare Helplines are the first point of contact for all enquiries from patients and customers. The team deals with queries ranging from troubleshooting and new prescriptions to receipts and payments. A role where every day is different and every call gives our advisers the opportunity to enhance our patient’s lives.
Working in a supportive and inclusive team where we go the extra mile for our patient’s and each other.
CLINICIANS
Our Nurse Advisers are all qualified Healthcare Professionals from a wide range of backgrounds and specialities who have a keen interest in, and understanding of, patients with respiratory ailments.
Regionally based, each Nurse Adviser forms essential links with Healthcare Professionals across primary and secondary care to facilitate safe and appropriate usage of the patient’s therapy.
HEALTHCARE TECHNICIANS
Our Healthcare Technicians are responsible for installing and maintaining our full range of therapies in patients’ homes and for making regular service visits. They provide patients with all the information and advice they need on operating and maintaining their equipment and doing it safely.
A truly rewarding role where every day your commitment and desire to deliver for our customers, gives our Technicians’ the opportunity to feel genuinely appreciated.
HEAD OFFICE
Based at our Head Office in Crewe, we have a diverse range of careers on offer from Sales and Marketing and Finance to HR, Payroll and IT.
Our Head Office support departments work closely with our Helpline, Technician and Nurse Adviser teams to ensure that our customers and patients receive a seamless service.
Meet the team
Do you want to know what our employees think about their roles?
We asked some of our colleagues to tell you about their day to day roles and what it is like to work for Baywater Healthcare.
