There are several different types of masks available. Full face masks are most commonly used to cover the nose and mouth if you tend to breathe through your mouth. Full face masks also ensure you get full benefit from the ventilation therapy almost immediately. Other patients prefer a nasal mask option that just covers the nose.

Masks are made of a soft, flexible cushioned material mounted on a frame with straps that go round the head (head gear). Masks are designed to fit snugly on the face. A good seal and a comfortable fit are essential to prevent leaks. However, a small leak, as long as it is not blowing into your eyes, is acceptable. Your clinician will prescribe the most appropriate mask type for you.

All masks have an exhalation port (usually small holes or a vent) to allow carbon dioxide to escape. This will be highlighted to you on installation.

Do not cover or block these mask holes at any point.

The mask and tubing you use in hospital may differ from the reusable system you use at home. Never assume you can use a mask you get in hospital with your home tubing as it may mean you have no way of removing carbon dioxide which can make you feel unwell.

To ensure optimum comfort and suitability, your mask will be selected from an extensive mask range and will be professionally fitted by a member of our fully trained staff. You will then be shown how to put on and take off your mask correctly to ensure an ongoing good fit. Some masks have quick release clips to make this process easier. They can sometimes feel a little uncomfortable and claustrophobic at first, so it’s important to persevere. The most important thing is that you wear the NIV mask properly and coordinate your breathing with the air pressure of the ventilator machine.

Eye irritation

Adjust your mask to try to get rid of any leaks into the eyes. Follow your fitting instructions or call our helpline. Baywater Healthcare will gladly make a follow up visit after installation to assist you in making any adjustments that are required.

Nose irritation

Your headgear may be too tight, so try loosening it a little bit. If your mask has a forehead adjuster, move this so that the mask is pushed away from the bridge of your nose. If the problem continues it could be that you need a different type of mask, call our helpline and we can arrange a visit. If your skin has become reddened or broken contact your nurse specialist at the hospital for advice.

    Re-Ordering Oxygen Cylinders, Liquid Oxygen or Consumables

    To request replacement oxygen cylinders, nasal prongs, mask or consumables, please complete the form below. Please note that orders received after 6.30pm will be processed the next day:

    Do you or anyone in your household have cold or flu symptoms?

    If you are requesting a cylinder delivery you can chose a day for your delivery.

    Monday-Friday for North West patients or seven days a week in other areas.

    Please let us know your requirements:

    Large Static Cylinder

    Large static cylinder
    Used in the home, often for babies and children, Cluster Headache diagnosis or emergency oxygen

    Portable Cylinder

    Portable cylinder
    Used to move around inside/outside of the home

    Small Portable Cylinder

    Small portable cylinder
    Only available after a professional medical assessment

    Liquid Oxygen Tank

    Liquid oxygen tank

    Adult Cannula (Curved)
    Adult Cannula (Straight)
    Adult Mask
    Ear Protectors
    Paediatric Cannula
    Paediatric Mask
    Filter for Oxygen Machine
    Tender Grips

    Any other comments

    *required fields

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