Probable cause

The cylinder may not be turned on.

Solution

Turn the cylinder on and check the flow.

Probable cause

The cylinder may be empty, check the contents gauge.

Solution

Replace the cylinder, order another by calling us.

Probable cause

Outlet nozzle blocked.

Solution

Please call us.

Probable cause

Tube blocked/split.

Solution

Examine tube, replace if necessary.

Probable cause

Cylinder not fully turned off.

Solution

Ensure cylinder is turned off fully by checking the flow rate selector and On/Off valve (Freedom 400 and some B10 cylinders only).

Probable cause

Faulty valve.

Solution

Turn cylinder off, move cylinder to a well-ventialted area. Call us.

Probable cause

No outlet fitting or incorrect tubing.

Solution

Turn cylinder off. Call us.