LOX Safety Advice

Important safety instructions for liquid oxygen users

  • Never move the dewar without first consulting your Baywater Healthcare Technician.
  • Keep the dewar upright at all times. If it falls over on its side a stream of liquid oxygen may spill out of the reservoir. If a spill occurs, open doors and windows to ventilate the area and call us immediately on 0800 373 580.
  • Never use oxygen in a fuel station.
  • Never smoke or allow anyone to smoke near the patient while using liquid oxygen.

Safety information for filling portable LOX flasks

  • If the portable LOX flask does not separate easily, do not use force.  The units may be frozen together, wait until they warm up, then they should separate easily.
  • Never touch any of the frosted parts on the LOX dewar or the portable LOX flasks.  This could result in a burn.
  • If liquid leaks after separation, reattach the portable LOX flask to the LOX dewar and try again.
  • Exposure to liquid oxygen can cause burns due to its extreme temperature.
  • If there is an excessive leakage to the point where there is a stream of liquid, leave the area and call our Healthcare Helpline.
  • To avoid evaporation of the oxygen, fill the portable LOX flask 15 minutes before going out.
  • If using a Helios portable LOX flask, fill it one hour before required and lay down on its back.
  • Always keep the portable LOX flask in a well ventilated area.
  • Never leave the oxygen equipment unattended when filling the portable LOX flasks.

    Re-Ordering Oxygen Cylinders, Liquid Oxygen or Consumables

    To request replacement oxygen cylinders, nasal prongs, mask or consumables, please complete the form below. Please note that orders received after 6.30pm will be processed the next day:

    Do you or anyone in your household have cold or flu symptoms?


    If you are requesting a cylinder delivery you can chose a day for your delivery.

    Monday-Friday for North West patients or seven days a week in other areas.


    Please let us know your requirements:

    Large Static Cylinder

    Large static cylinder
    Used in the home, often for babies and children, Cluster Headache diagnosis or emergency oxygen

    Portable Cylinder

    Portable cylinder
    Used to move around inside/outside of the home

    Small Portable Cylinder

    Small portable cylinder
    Only available after a professional medical assessment

    Liquid Oxygen Tank

    Liquid oxygen tank

    Adult Cannula (Curved)
    Adult Cannula (Straight)
    Adult Mask
    Ear Protectors
    Paediatric Cannula
    Paediatric Mask
    Filter for Oxygen Machine
    Tender Grips

    Any other comments


    *required fields

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