Hot Flash

As a valued stakeholder we wanted to share some exciting news with you, however you don’t need to do anything.

In 2012, Air Products confirmed its decision to sell its Homecare business in the UK. Since then, Air Products has been looking for a suitable buyer and we are now at a stage where we are able to disclose more details.

Air Products has now reached an agreement under which it will sell all of its homecare business interests in the UK and Ireland. The new business, to be known as Baywater Healthcare, has been established by Duke Street, a long standing investor in mature, pan-European businesses, with considerable experience in Healthcare.

From 1st December 2013, Baywater Healthcare will take over the operations of Air Products Healthcare. The new organisation will be headed up by our General Manager, Adam Sullivan, who takes up the role of Chief Executive, supported by Air Products Homecare management team, many of whom will be familiar to many of you.

Patients will be informed by letter in the coming days and will be reassured that there is no need for them to do anything different – our patient helpline remains the same and there is no change to our team, our response times or our equipment.

No action is needed by you as our contact details, clinician’s helpline and the team you normally deal with are remaining the same. There is no need to resend equipment orders for existing patients as all our patient data transfers. More news will follow over the next few weeks; in the meantime we look forward to continuing our business relationship with you.

    Re-Ordering Oxygen Cylinders, Liquid Oxygen or Consumables

    To request replacement oxygen cylinders, nasal prongs, mask or consumables, please complete the form below. Please note that orders received after 6.30pm will be processed the next day:

    Do you or anyone in your household have cold or flu symptoms?


    If you are requesting a cylinder delivery you can chose a day for your delivery.

    Monday-Friday for North West patients or seven days a week in other areas.


    Please let us know your requirements:

    Large Static Cylinder

    Large static cylinder
    Used in the home, often for babies and children, Cluster Headache diagnosis or emergency oxygen

    Portable Cylinder

    Portable cylinder
    Used to move around inside/outside of the home

    Small Portable Cylinder

    Small portable cylinder
    Only available after a professional medical assessment

    Liquid Oxygen Tank

    Liquid oxygen tank

    Adult Cannula (Curved)
    Adult Cannula (Straight)
    Adult Mask
    Ear Protectors
    Paediatric Cannula
    Paediatric Mask
    Filter for Oxygen Machine
    Tender Grips

    Any other comments


    *required fields

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