COVID-19 is a disease caused by the Coronavirus. There is little known about how the virus spreads from person to person. Baywater Healthcare are closely following guidance from Public Health England and Wales.

For the foreseeable future we are putting into place measures to ensure safety for you and your loved ones.

We have enhanced our equipment cleaning procedures and request that you continue to clean your equipment, masks and nasal prongs in accordance with instruction given in your equipment booklet.

Cleaning advice in your booklet is always best practice to reduce infection and continues to be correct guidance for COVID-19. If you cannot find your booklet, a copy can be found on our website.

Whenever possible, to reduce the amount of times we need to come into your home we are delivering and collecting equipment from your doorstep rather than in your home. We have also postponed all routine equipment servicing.

If you are due a routine service of your equipment, this will be postponed until we are advised it is safe for us to do so by the NHS.

We request that if you have symptoms of COVID-19 or have been diagnosed with COVID-19 that you inform Baywater Healthcare as soon as possible.

To access government response and guidance for COVID-19 please click here

Re-Ordering Oxygen Cylinders, Liquid Oxygen or Consumables

To request replacement oxygen cylinders, cannula, mask or consumables, please complete the form below:

If you are requesting a cylinder delivery you can chose a day for your delivery.

We deliver seven days a week.

Please let us know your requirements:

B10 Large Static Cylinder

B10 large static cylinder

Standard Ambulatory Cylinder

Standard ambulatory cylinder

Smaller Ambulatory Cylinder

Smaller ambulatory cylinder
(only available after a professional medical assessment)

Adult Cannula (Curved)
Adult Cannula (Straight)
Adult Mask
Ear Protectors
Paediatric Cannula
Paediatric Mask
Filter for Oxygen concentrator machine
Tender Grips

Any other comments


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How can we help you?

Please use the area below to submit your enquiry. It will then be passed on to the relevant contact person for a response.