Remote monitoring - questions answered

Will the managed telehealth (telehealth) service add to NHS staff workload?

No. We take care of the non-clinical burden, enabling clinicians to focus on patient care. We follow up non-compliance or technical issues with the patient, keeping clinicians informed but without taking up their valuable time.

Do you subcontract any part of your managed telehealth (telehealth) service?

No. Every element of the managed telehealth (telehealth) service is provided by Baywater Healthcare, ensuring all activity is owned and executed efficiently.

Do you provide managed telehealth (telehealth) equipment and service?

Yes. We provide a comprehensive service and equipment solution for meeting the needs of the patient and clinician. As we are not tied to an equipment manufacturer we can offer advice on the best solution or work with your preferred supplier.

What does the managed telehealth (telehealth) service cost?

We use a per-patient, per-day pricing model, which means you only pay for the time the equipment is with the patient. No capital investment is needed.

    Re-Ordering Oxygen Cylinders, Liquid Oxygen or Consumables

    To request replacement oxygen cylinders, nasal prongs, mask or consumables, please complete the form below. Please note that orders received after 6.30pm will be processed the next day:

    Do you or anyone in your household have cold or flu symptoms?

    If you are requesting a cylinder delivery you can chose a day for your delivery.

    Monday-Friday for North West patients or seven days a week in other areas.

    Please let us know your requirements:

    Large Static Cylinder

    Large static cylinder
    Used in the home, often for babies and children, Cluster Headache diagnosis or emergency oxygen

    Portable Cylinder

    Portable cylinder
    Used to move around inside/outside of the home

    Small Portable Cylinder

    Small portable cylinder
    Only available after a professional medical assessment

    Liquid Oxygen Tank

    Liquid oxygen tank

    Adult Cannula (Curved)
    Adult Cannula (Straight)
    Adult Mask
    Ear Protectors
    Paediatric Cannula
    Paediatric Mask
    Filter for Oxygen Machine
    Tender Grips

    Any other comments

    *required fields

      How can we help you?

      Please use the area below to submit your enquiry. It will then be passed on to the relevant contact person for a response.