Holidays in the UK

What information is required to place a holiday order for a Patient holidaying in England, Wales, Scotland or Northern Ireland?

If the same equipment is required as at home, the patient can contact the Healthcare Helpline directly to inform us of the details, without the need for you to complete a Home Oxygen Order Form (HOOF). If different equipment is required, you will need to complete the HOOF as usual including prescription details. The following information is required:

• Full holiday address including postcode.
• Holiday dates (from – to).
• Contact name and telephone number.
• Booking name and reference, where appropriate.

Holidays outside of the UK

If patients are travelling abroad, they need to arrange for oxygen supplies themselves. A number of patients contact Baywater Healthcare before they travel on holiday abroad. We always advise patients to seek medical advice from their Healthcare Professional before travelling.

If a patient is going on holiday abroad and requires oxygen supplies, they can call us to help organise their requirements for travelling to or at their overseas destination. We can advise of the different sources of information and equipment.

The number to call is our Healthcare Helpline: 0800 373580.

Alternatively, if you have any further questions please get in touch with your regional Nurse Advisers.

If a patient needs oxygen whilst flying they need to call their airline directly. Airlines will not allow patients to take their own oxygen cylinders on board.