Latest News

Baywater brings Easter spirit to Hope House

Friday 25th April 2014

Employees from Baywater’s head office in Crewe collected more than 70 Easter Eggs for Hope House Children’s Hospices. It wasn’t the first time we’d donated Easter Eggs, our contribution to Hope House now extends well …

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Local MP pays a visit to Baywater's Head Office

Tuesday 15th April 2014

Local MP for Crewe and Nantwich, Edward Timpson, visited Baywater’s Head Office in Crewe, where he had a chance to speak to various members of staff, learn about their different roles, and participate in some of …

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Colour Coding Change for Medical Oxygen Cylinders

Sunday 13th April 2014

In the interest of improving patient safety and to aid in cylinder identification, the Medicines and Healthcare products Regulatory Agency (MRHA) have approved a change to the colour of medical gas cylinders. The cylinder body colour …

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Please ensure that cylinder refill requests to our Healthcare Helpline are placed between 08.00-18.30. Only emergency calls are accepted outside of these hours.

As a result of the recent coronavirus situation and in order to assist us in providing you with the best possible service, please inform one of our advisors if you have recently returned from an affected country and/or you are experiencing any symptoms associated with the coronavirus such as a cough, shortness of breath or fever.

With the easing of Coronavirus restrictions on the 19th July in England. Baywater Healthcare has taken the decision to maintain safety and will continue with PPE use for our patient-facing employees. This will include wearing protective face masks, disposable gloves, disposable aprons and overshoes when entering patients homes. We ask that you continue to advise Baywater Healthcare in advance of a visit if you or any persons in your household has been diagnosed with Coronavirus.

For the latest updates from us on the coronavirus please visit:

Electricity refunds are calculated using the standard variable tariff for your region.

If your last payment was made using an estimated reading, your following will require a meter reading. We will take this reading during your next oxygen machine service (safety check).